Software – On-the-Job Software Training with Integrated Learning Guides
June 13, 2023BPO – Software Training for Call Center Employees to Improve Customer Experience
June 13, 2023Manufacturing - Automated Software Training to Operate Advanced Machinery
Category:
Service Case Study
Industry:
Manufacturing
Business Requirements
- The need to deliver sustained training – especially for new software to operate advanced machinery.Â
- Train the workforce manufacturing compliances, which included mandatory software application training.
When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need
- An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
- A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
- Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
- Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.
Challenges
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- Frequent updates on industry software made it difficult to sustain learning endeavors.
- Another challenge was to bridge the skills-gaps and boost the overall levels of workforce engagement and learning retention.Â
- There were huge costs involved in delivering safety and compliance training several times throughout the year.
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Our solution
- Tenneo (formerly G-Cube LMS)’s Simplify served as a powerful tool for automating software-based training associated with modern machines and other manufacturing processes.Â
- The robust tool used audio-visual learning guides with integrated on-screen text and voice over.Â
- It also provided role-based training by creating product-guides for different job roles- blue collared workers, supervisors, and others.
- Self-driven workflows of regulatory compliance and workplace safety automated content creation as well as delivery.
BenefitsÂ
- Simplify helped to train the blue collared employees on software compliances, thereby upskilling manufacturing employees by bridging their skills-gaps.
- Reduced costs of travel and logistics, without compromising on product quality.
- Continuous delivery of e-courses on worker safety and regulatory compliance increased knowledge retention and standard of work.Â
- With increased software knowledge, new hires retained for long, thereby reducing employee attrition rates and boosting business productivity.