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Strides Acrolab - LMS Implementation to Deliver Compliance Training

Client:

Strides Acrolab

Category:

LMS Case Study

Industry:

Pharmaceuticals

Business Requirements

  • The need to continually train each employee on the latest regulations governing the industry.
  • Strides Arcolab wanted a system that would automate this training for its 4500 employees in 9 manufacturing plants across India.
  • The client wanted to adopt a blended learning approach to continue a channel of classroom training as well as e-learning.

When they approached Tenneo (formerly G-Cube LMS) to find a digital learning solution, they had specific need

  • An agile & robust learning platform to enhance the competence of sales staff at the dealerships.
  • A learning solution which can be scalable, cloud-based, and gamification friendly to engage the learners.
  • Easy access to various formats of learning contents and a tracking mechanism for training delivery and outcome.
  • Ability to provide elearning and blended learning that makes workforce knowledge ready quickly with new products and features.

Challenges

  • The client wanted to deliver effective training on compliance as well as external and internal standard operating processes (SOP) training.
  • Another challenge was the presence of different job roles and departments within the organization which had diverse learning needs.
  • To automatically track learner progress time to time was a daunting task.
  • The new IT system had to comply with the required validations as per the industry norms.

Solutions

  • Tenneo (formerly G-Cube LMS) LMS serves as a robust platform to meet the perennial learning needs of users.
  • Tenneo (formerly G-Cube LMS) LMS was made complaint with 21 CFR Part 11 and IQ/OQ/PQ validations, so that it could be seamlessly integrated into the organization. 
  • The vibrant and visually attractive user interface and easy navigation of Tenneo (formerly G-Cube LMS) LMS allowed learners, many of them first-time users of e-learning, to be at ease with the system and learn seamlessly. 
  • Compliance courses were uploaded for all employees, and the re-certification cycle was automated by setting the required timelines within which the learner needed to re-take a course.
  • The LMS was connected with the existing Document Management System. It was able to automatically detect any changes in the existing SOP trainings and pull the course up for re-training purposes.
  • Job roles were mapped with all trainings that were mandatory for an employee. As and when a course was changed or revised, all employees were automatically pulled up for re-training, as per their specific job roles within the organization.
  • Classroom sessions were managed by Tenneo (formerly G-Cube LMS) LMS, and scanned copies of classroom attendance and test responses could be uploaded on the system. This kept track of the number of classroom sessions attended and marks scored by an employee, and it was possible to generate user data for a quick review of the learner’s training activities – both within the system and outside it.

Benefits

  • Tenneo (formerly G-Cube LMS) LMS automated the entire training and re-training cycle for compliance courses as well as all other SOP training that the employees had to take.
  • Any revisions or changes in the course content were automatically detected and the need for retraining was notified. This made sure that the entire workforce was trained as per the strict requirements of the industry. 
  • User data management was streamlined – including data from classroom trainings. Reports were generated as per schedules and needs of managers. This streamlined the continual requirement for ‘Proof-of-Training’ as needed by the industry.
  • Though the training platform was new, the easy navigation and visually appealing user interface of Tenneo (formerly G-Cube LMS) LMS made change management smooth and hassle-free for the client. 
  • With its immense appeal and success among users in India, the LMS was also implemented across offices in Europe. The interface was localized as per the needs of different regions, so that it aligned well to the needs and learning preferences of learners across the globe.
  • The 21 Part 11 Compliant LMS ensured that the technology platform was following the necessary norms of the industry and could be utilized across the organization for continuous training.

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