JindalX Revolutionizes Hybrid Learning to Improve Employee Engagement and Efficiency

Client:

JindalX

Industry:

Outsourcing and Offshoring Consulting

Business Requirements

1. Improve classroom training & hybrid training:

JindalX aimed to enhance both classroom training and hybrid training and learning experiences by integrating digital tools and resources for over 3000 employees. This was to provide learners with a well-rounded learning journey that combined the benefits of effective classroom training with the flexibility and convenience of online learning.

2. Different learning styles and needs:

JindalX wanted to cater to various learning styles and preferences, acknowledging that individuals have diverse ways of understanding and retaining information. The LMS needed to accommodate different types of learning content, such as videos, interactive modules, quizzes, assignments, and collaborative activities. The topics also varied from customer centricity and effective communication to design thinking and development orientation.

3. Cater to different roles and profiles:

JindalX had a diverse employee base with varying roles and responsibilities. The LMS needed to support personalized learning paths for different profiles, such as learners, instructors and administrators. This customization was essential to deliver relevant content and optimize the learning experience for each group.

4. Learning standardization for global workforce:

JindalX has presence in over 15 locations globally. JindalX aimed to standardize the learning experience across geographies, ensuring that learners in different locations received the same high-quality education. This requirement reflected the company's commitment to uniform skill and knowledge development regardless of regional variations.

Major Challenges Faced

Manual Administrative Process:

JindalX grappled with time-consuming manual administrative tasks that hindered scalability and learning efficiency. Implementing an efficient LMS was imperative to automate processes, reduce errors, and optimize resource allocation.

2. Catering to Different Industries:

JindalX serves clients from over 8 industries including - healthcare, financial services & insurance, real money gaming, edtech, and ecommerce, among others. Serving diverse industries presented the challenge of tailoring training content effectively. The LMS needed robust customization capabilities to deliver industry-specific courses that engaged learners across varied sectors.

3. Skill Assessments:

JindalX aimed to accurately evaluate learners' skills across various training courses. The LMS had to encompass versatile assessment methods, including practical exercises, to ensure precise skill measurement and validation.

4.Collaborative Learning in Hybrid Environment:

Facilitating seamless collaboration between in-person and online learning proved challenging. An adaptive LMS was required to foster virtual collaboration through discussion forums, interactive projects, and tools that bridge physical and digital learning experiences.

5. Employee Engagement

JindalX wanted to enhance employee engagement. They wanted to leverage a robust LMS to provide continuous learning opportunities, skill development, and interactive training modules to enhance employee satisfaction, professional growth, and overall retention in their workforce.

Solutions

Real-time Skill Assessment:

Tenneo LMS offered real-time skill assessment capabilities, which allowed JindalX to accurately measure learners' skills across diverse industries. This solution provided instant feedback to learners, ensuring a clear understanding of their strengths and areas for improvement. JindalX was able to tailor learning paths based on individual skill levels and address skill gaps promptly, contributing to continuous skill enhancement and improved performance.

Targeted Learning Triggers:

Based on the results from the skill assessments, Tenneo LMS could map the performance metrics against the KPIs and desired results. This enabled targeted learning triggers based on learners' progress and performance. This solution ensured that learners received relevant content and interventions at the right moments. By personalizing learning journeys, JindalX enhanced learner engagement and knowledge retention, resulting in more effective and efficient skill development.

3. Social Collaboration for Peer Interaction:

Tenneo LMS facilitated social collaboration features that promoted peer interaction in JindalX's hybrid learning environment. Learners could engage in discussion forums, collaborative projects, and interactive activities, fostering a sense of community and enhancing knowledge sharing. This solution promoted valuable peer-to-peer learning, encouraging diverse perspectives and collaborative problem-solving.

4. System Integrations:

Tenneo LMS provided Zoom and MS Teams integration to streamline the virtual classroom training process. To effectively track and manage attendance, a QR-based attendance mechanism was also implemented. Additionally, Tenneo LMS seamlessly integrated with JindalX's HRIS system, creating a unified platform for learner information management.

Impact

68% increase in engagement with better hybrid learning experience:
The implementation of Tenneo LMS marked a monumental leap for JindalX's hybrid learning approach. With the robust learning system, JindalX achieved an astounding 68% surge in learner engagement, effectively fusing traditional classroom dynamics with advanced digital tools.
45% reduced manual efforts:
By automating administrative processes and data tracking, Tenneo LMS significantly improved JindalX's operational efficiency and reduced the time required for administrative tasks by 45%.
68% increase in engagement with better hybrid learning experience:
The implementation of Tenneo LMS marked a monumental leap for JindalX's hybrid learning approach. With the robust learning system, JindalX achieved an astounding 68% surge in learner engagement, effectively fusing traditional classroom dynamics with advanced digital tools.

45% reduced manual efforts:
By automating administrative processes and data tracking, Tenneo LMS significantly improved JindalX's operational efficiency and reduced the time required for administrative tasks by 45%.
84 courses for 85 job roles delivered for over 3000 learners
Tenneo LMS efficiently delivered excellent learning experience for over 3000 learners and catered to diverse roles and learning needs.
Informed decision-making with analytics:
With Tenneo LMS, JindalX harnessed real-time data tracking and analytics, facilitating swift adjustments to training programs. This data-driven strategy led to continuous improvements.
Collaborative learning culture:
Through Tenneo LMS's social learning and collaboration features, JindalX fostered a vibrant learning community, resulting in a remarkable 58% increase in collaborative learning activities.

Testimonial

“Tenneo LMS has transformed our learning approach at JindalX. We have been able to seamlessly integrate digital tools and resources to enhance our classroom and hybrid training experiences for over 3000 employees. With real-time skill assessment, personalized learning paths, and robust social collaboration features, Tenneo LMS has significantly boosted learner engagement, reduced manual administrative efforts, and delivered excellent learning experiences across multiple courses and job roles. Its data-driven insights have empowered informed decision-making, fostering a vibrant collaborative learning culture. Tenneo LMS has truly revolutionized our learning and development journey. ”