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How AI is Revamping Retail & FMCG Workforce Learning 
December 8, 2023


Empowering the Retail & FMCG Workforce: Navigating Training Challenges with Tenneo

Author

Bharat Jain - Tenneo

Bharat Jain
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In an era where the retail and FMCG industry is evolving at an unprecedented pace, the significance of a well-trained frontline workforce cannot be overstated. We understand that effective training is not just about acquiring knowledge; but it is more about making learning matter. Tenneo LMS emerges as the key to overcoming training challenges and unlocking your workforce potential by efficiently linking learning with performance and delivering seamless success with unparalleled ease.

Major Training Challenges in Retail & FMCG Industry

Navigating the complexities of training in Retail & FMCG landscape, unveils various learning challenges that hinder seamless success:

  1. Need for Faster Knowledge Turnaround

In the fast-paced world of retail and FMCG, the demand for swift knowledge turnaround is critical. Rapidly changing product details and offers require employees to stay consistently updated. Without on-the-go training and continuous learning through an extended enterprise LMS, performance may lag, impeding growth and competitiveness.

  1. Lack of Mobile-First Learning Solutions

Mobile learning improves productivity by 43%. In a landscape dominated by mobile devices, the absence of mobile-first learning solutions hinders learning flexibility. Learning confined to a desk limits accessibility and adaptability, impacting the speed and effectiveness of skill acquisition.

  1. Delivery of Industry-Specific Training Programs

Only 43% of employees have a clear sense of the skills required for job success in the next 5 years. The absence of tailored, industry-specific training programs creates a knowledge gap. In sectors like retail and FMCG, where compliance with health and safety regulations, SOPs, and quality management systems is crucial, generic training falls short without a comprehensive extended enterprise LMS.

  1. No Hypercare

Training without measuring impact results in missed growth opportunities. Without a comprehensive evaluation mechanism, organizations may fail to gauge the effectiveness of their training initiatives. This lack of insight compromises the ability to identify areas for improvement and growth.

  1. Lack of Training Need Analysis

77% of employees are willing to upskill to close skill gaps. But without a clear understanding of individual learning needs, employees may struggle to meet job requirements. This not only hampers growth but also exposes organizations to risks, especially during mystery audits, where non-compliance can have severe consequences.

An extended enterprise LMS for retail and FMCG industry will help in overcoming these challenges and enhance the learning outcomes.

Overcome Retail & FMCG Training Challenges with Tenneo LMS
  1. Accelerating Knowledge Agility for Rapid Turnaround

With Tenneo LMS, the process of updating this information is straightforward and efficient. This ensures that your workforce is always ready to tackle challenges in a rapidly evolving market. The learning process remains dynamic with an extended enterprise LMS, ensuring that your workforce is always in sync with the latest product developments.

  1. Generative AI-driven Learning Aid

Meet MIO, Tenneo’s Generative AI-based learning assistant. MIO facilitates on-the-go learning, making it effortless for your employees to access information whenever and wherever they need it. It's not just about learning; it's about learning at your own pace, on your terms. 

  1. Need-Based Learning Journeys

Tenneo LMS understands the unique learning needs of each individual. Our platform leverages AI to provide personalized learning journeys, guiding learners with smart notifications and ensuring that their training aligns with their evolving needs. 

  1. Compliance Training Modules

We simplify the complex landscape of compliance training. Tenneo LMS for retail and FMCG industry helps in effortlessly tracking and monitoring compliance needs of the entire workforce. The training triggers are generated in case an employee is lagging behind. This helps in avoiding non-compliance during mystery audits.

  1. Training Need Analysis and Hypercare

Our platform goes beyond conventional assessments. The AI-driven mechanism maps the learning progress with predefined goals and KPIs for each employee. Based on the gaps identified, the platform suggests training programs for optimal learning. We provide 360-degree evaluations, assessing the true impact of training.

Conclusion

In a changing landscape, Tenneo LMS revolutionizes the way your workforce learns. Our commitment to making learning matter and linking it with performance makes us a strategic partner in navigating training challenges. Contact us and transform your organization's learning culture. Join us on a transformative journey where every training session is a strategic investment, ensuring your organization not only adapts but excels in the dynamic realms of Retail and FMCG.


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