Empowering Fintech Excellence: Overcoming Learning Challenges with Tenneo
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Empowering Fintech Excellence: Overcoming Learning Challenges with Tenneo
April 23, 2024
Leverage the Gen AI-powered Tenneo Assistant for Effortless Learning
June 17, 2024


Empowering NBFC Workforces: Overcoming Learning Hurdles with Tenneo

Author

Bharat Jain - Tenneo

Bharat Jain
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In an industry marked by dynamic regulatory frameworks, diverse product portfolios, and evolving customer expectations, how do you ensure your workforce remains equipped with the skills needed to drive growth and innovation? How do you ensure your training programs are linked with performance? How do you ensure that learning matters to your workforce and it is empowering them to achieve seamless success?

In terms of learning and development, there are distinct learning hurdles in the NBFC sector due to the nature of their operations. In such a dynamic environment, NBFCs require a robust learning platform that can adapt to their specific needs and facilitate continuous skill development and knowledge enhancement.By adopting intelligent and data-driven solutions, NBFCs can reduce operational expenses by 20%.

Main Employee Learning Obstacles in NBFC 
  1. Complex Product Training & Reinforcement:  
    One of the major NBFC industry training challenges is its diverse product portfolio. The diverse product portfolios offered by NBFCs require comprehensive training and reinforcement. This is to ensure that employees possess the necessary knowledge and skills to effectively communicate product features and benefits to customers. Without proper training mechanisms in place, employees may struggle to understand complex financial products, leading to diminished customer satisfaction and missed business opportunities. 
  2. On-the-Go Training: 
    In today's fast-paced business environment, NBFC employees often require access to training materials on-the-go. Lack of on-the-go training proves to be a concerning NBFC sector learning challenge. They need on-demand access to the information to address customer queries and provide instant solutions. Lack of a mobile learning solution that can be accessed 24/7, anytime anywhere, can restrict the growth horizon for NBFC employees. Mobile app training solutions provided by Tenneo LMS enable employees to engage in learning activities anytime, anywhere, thereby overcoming the mobile learning hurdles in the NBFC sector.
  3. Measuring Training Effectiveness: 
    Assessing the effectiveness of training programs poses a significant challenge. Identifying skill gaps and addressing learning needs becomes difficult without robust assessment tools and comprehensive training need analysis functionalities. This hurdle inhibits NBFCs from accurately evaluating training effectiveness. This lack of visibility makes it difficult to tailor the learning initiatives to meet evolving regulatory requirements and business objectives. 
  4. Poor Learning Adoption: 
    Experts pegged the attrition at around 45-50% for permanent staff, and at around 7-8% per month for contractual staff. Attrition can very well be a result of disengagement and a low learning adoption rate. Without effective strategies in place, such as personalized learning journeys and proactive engagement methods, organizations struggle to increase learner engagement and drive higher adoption rates. This stunts the professional growth of employees and impacts the overall success and competitiveness of the business in the dynamic financial landscape.
  5. Lack of On-the-job Support: 
    The absence of adequate on-the-job support poses a significant employee learning obstacle in NBFC, as employees struggle to apply their learning effectively in real-world situations. Without proper guidance and assistance, individuals may encounter difficulties in translating theoretical knowledge into practical skills. This gap in on-the-job support hampers employee productivity and confidence. It further hinders the organization's ability to achieve its business objectives and maintain competitiveness in the dynamic financial sector.
How Tenneo Overcomes NBFC Industry Training Challenges
  1. AI-powered Spaced Learning Journeys: 
    With Tenneo LMS's AI-powered personalized learning journeys and spaced learning approach, employees receive customized learning paths that adapt to their unique learning styles, pace, and proficiency levels. By delivering content in bite-sized, spaced intervals, Tenneo LMS ensures optimal knowledge retention and application, empowering NBFC professionals to master intricate product knowledge effectively. 
  2. Mobile Learning Application: 
    Tenneo LMS offers a mobile learning application that enables professionals to access training materials anytime, anywhere, using their smartphones or tablets. This mobile app ensures uninterrupted learning opportunities, allowing employees to engage with training content conveniently, whether they're in the office, on the field, or traveling.
  3. Assessments and On-The-Job Evaluation: 
    With Tenneo LMS's comprehensive assessment and on-the-job evaluation features, NBFCs can conduct timely assessments to gauge employee knowledge, skills, and competencies. Tenneo LMS enables organizations to assess employee proficiency accurately and identify areas for improvement. Additionally, on-the-job evaluation tools allow managers to monitor employee performance in real-time, providing immediate feedback and support to enhance learning outcomes. 
  4. Smart Notifications: 
    Combatting poor adoption of learning initiatives requires proactive engagement strategies that capture employees' attention and encourage participation. Tenneo LMS addresses this challenge with its smart notification feature, which delivers timely and relevant updates, reminders, and notifications to learners. Tenneo LMS personalizes notifications based on individual preferences, learning progress, and upcoming deadlines.
  5. AI-powered On-the-Job Support & Video Library: 
    Navigating on-the-job challenges effectively requires access to timely support and resources. With Tenneo LMS's AI-powered on-the-job support and extensive video library, NBFC professionals have the tools they need to tackle real-world scenarios with confidence. Leveraging AI, the platform delivers personalized guidance and recommendations to address specific job-related queries and challenges. Additionally, the comprehensive video library offers a wealth of instructional videos, tutorials, and best practices, ensuring employees have access to relevant resources whenever they need them.
Why Choose Tenneo?

Tenneo stands out as the premier choice for NBFCs seeking to overcome all the NBFC sector learning challenges. Our innovative learning solutions are tailor-made to address the unique challenges faced by NBFCs, empowering organizations to unlock the full potential of their workforce. 

By partnering with Tenneo, NBFCs can drive employee engagement, foster continuous learning, and achieve tangible business results. Experience the Tenneo advantage today and embark on a transformative journey towards organizational excellence.
 
Schedule a free demonstration now and witness the power of Tenneo in action. 

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